Shipping Policy – Zerio

At Zerio, we aim to deliver your orders quickly, safely, and efficiently across Pakistan. Please read our shipping policy carefully before placing your order.

1. Delivery Areas

Zerio currently delivers nationwide across Pakistan through trusted courier partners.

2. Order Processing Time

• Orders are processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

3. Estimated Delivery Time

Delivery times may vary depending on your location:

• Major Cities: 2–4 business days
• Remote Areas: 4–7 business days

Please note that delays may occur during sales, holidays, or due to unforeseen courier issues.

4. Shipping Charges

• Shipping charges are calculated at checkout.
• Zerio may offer free shipping promotions on selected products or minimum order values.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via SMS, email, or WhatsApp (if provided).

6. Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most locations in Pakistan.

Please ensure:

• Someone is available to receive the parcel.
• The correct shipping address and contact number are provided.

7. Failed Deliveries

If a delivery attempt fails due to:

• Incorrect address
• Unreachable phone number
• Customer unavailable

The order may be canceled or returned to Zerio.

8. Damaged or Missing Items

If you receive a damaged parcel or missing item:

• Contact us within 24 hours of delivery.
• Share your order number and clear photos of the package/items.

We will investigate and assist accordingly.

9. Delays Beyond Our Control

Zerio is not responsible for shipping delays caused by:

• Weather conditions
• Courier service disruptions
• Public holidays
• Political or regional issues